Software rescue & repair
Find out why a website or application is failing, what it will take to fix, and whether fixing it is even the right move. The assessment is priced on its own so you can take the findings anywhere.
Sound familiar
You get a reply from a person, with an honest read on whether this is the right service for the problem you described.
Scope of work
Your statement of work names which of these are in your project. Here is what each one involves before anybody signs anything.
Investigate the failing path with whatever code, logs, and access exist. Establish what is affected and reproduce it before changing anything, because a fix aimed at a guess usually buys you a second problem. Recovery work starts with whatever is closest to your revenue.
Inventory the repository, the deployment process, the service accounts, and the documentation that does not exist. Compare what was built against what was supposed to be built, so you can finally see what is done, what is broken, and what was never started.
Trace slow requests, failed API calls, missing records, and repeatable errors back to the code or service responsible. Findings separate your application’s problems from your host’s, your vendor’s, and your data’s, which changes who should be fixing them.
Prioritized findings with the affected workflow, the evidence, the proposed action, what it depends on, and an estimate. Where replacing it is genuinely the better call, the assessment explains which constraints make repair a bad use of your money.
How it runs
Tell us the symptoms and what access you have. We reproduce the failure before touching anything, because a fix aimed at a guess usually creates a second problem. If a rebuild is genuinely the better route, the assessment explains why rather than leading with it.
Answering fast and fixing fast are different things, and we will not blur them. Timing and cost depend on access, severity, the state of the code, and systems outside your control. Never put passwords in the inquiry form. Access gets arranged separately.
See how a project runs, stage by stageBefore it is accepted
QA runs these before anything is called done. The person who implemented a change is not the person who approves it.
The money question
A recovery estimate depends on severity, code quality, what access exists, whether the fault can be reproduced, and how much of it lives in somebody else’s system. Investigation and repair are separate line items, so you are never buying a fix for a problem nobody has found yet. Urgent response coverage has to be agreed in writing before you rely on it.
See how we build a quoteStraight answers
The proposal records cost, milestones, what you are responsible for, and how the work gets accepted. These answer the rest.
Yes, and a lot of the work here is exactly that. The first review establishes whether we can support the stack and what a safe recovery needs. If we are the wrong team for it, you will hear that early.
That depends on the condition of what exists and where you are taking the business. The assessment lays out both options with their real costs so the decision is yours and not a sales pitch.
What is failing, when it started, the public URL if there is one, and what it is costing you while it stays broken. Leave out credentials and customer data.
Next step
Tell us what is broken, what you are trying to build, or what you have been quoted by somebody else. You get back a plain reply about what we would do, what it depends on, and whether you need us at all.
Replies come from a person. No automated sequence, no pressure, and an honest no when that is the right answer. Please leave passwords and customer data out of the form. Access gets arranged separately and safely.