40 patient slots lost — and the owner had no idea.
A Melbourne dental practice had a broken booking form. We found the cause in the first session and recovered 40 slots a month. The deliverable is the outcome. The code is just how you get there.
Tuning the signal
FOUNDER STORY
Most owners hear it from a customer, not their developer. For 12 years, Anito has been the accountable name — honest diagnosis, no handoffs.
Code and credentials transfer before the first invoice. If not, the invoice is void.
Why Anito exists
Most integrations get rebuilt at least twice because the quote arrived before anyone understood the problem. I have spent 12 years inheriting the result. We will not do that.
Anthony Garces · Founder
The partner
Founder · Senior developer
Recovered 40 patient slots in a first session for a Melbourne dental practice. Saved a logistics company 3 hours a day by replacing a manual export with a real-time sync. Named contact on every engagement for 12 years — no handoffs.
The story
A Melbourne dental practice had a broken booking form. We found the cause in the first session and recovered 40 slots a month. The deliverable is the outcome. The code is just how you get there.
A WooCommerce order-sync ran as a cron job only one contractor knew existed. When he left, it failed silently for 11 days. We rebuilt it, documented every piece, and transferred full ownership the same day.
You email an agency on Friday about a checkout bug. By Monday three people are cc'd and nobody owns it. a named senior engineer has been your contact on every engagement for 12+ years — no account manager, no handoff. You own the code and credentials from the first commit.
By the measures that matter
Years senior delivery
Dental, logistics, and retail SMBs in AU and the US — where SMB builds actually break.
A senior replies, not a queue
A real answer from the senior doing the work — not a ticket, across AU and US time zones.
Code & credentials owned by you
In your accounts from day one. Zero lock-in, ever.
slots — one practice, one session
Broken booking form, Melbourne dental practice. Found and fixed in a single session.
Recovered per day — logistics export
Manual daily export replaced with a real-time sync. Three hours back, seven days a week.
Principles
If we break one of these, call it out. We’ll make it right.
You own 100% of the code and credentials from day one — in your accounts, nothing behind a login you can't reach. If the handoff isn't complete before the first invoice, the invoice is void.
We diagnose before we quote. A price without understanding the problem is a guess — and you'll pay for it twice.
Every AI workflow has a human off-switch. A named person reviews output before it touches live data. You can halt it any time.
Custom software should make the business easier to run, not harder to hand over.
If someone else is a better fit, we'll tell you — and point you there. We won't take a project where we can't deliver a real outcome.
You leave with a written breakdown of what is broken and what it costs to fix — whether you hire us or not.
Code and credentials transfer before the first invoice. If not, the invoice is void.